// SECURITY

Security at managed.bot

Last updated: January 27, 2025

Our Security Commitment

At managed.bot, security is not an afterthought—it's the foundation of everything we build. We understand that you're trusting us with your private AI assistant, and we take that responsibility seriously.

Infrastructure Security

EU-Based Hosting

All managed.bot infrastructure is hosted exclusively in the European Union, starting with data centers in Germany. This ensures:

  • Compliance with EU data protection regulations
  • Data sovereignty within EU jurisdiction
  • Physical security of enterprise-grade data centers

Network Security

  • All traffic encrypted with TLS 1.3
  • DDoS protection at the network edge
  • Web Application Firewall (WAF) for all endpoints
  • Regular penetration testing and vulnerability assessments

Data Protection

Encryption

  • In Transit: All data encrypted using TLS 1.3
  • At Rest: AES-256 encryption for all stored data
  • Backups: Encrypted and stored in separate EU locations

Access Controls

  • Principle of least privilege for all systems
  • Multi-factor authentication required for all administrative access
  • Role-based access control (RBAC)
  • Comprehensive audit logging

Tenant Isolation

Each customer's Clawdbot instance runs in complete isolation:

  • Dedicated compute resources per tenant
  • Network isolation between all customer environments
  • Separate data storage with encryption keys per tenant
  • No shared resources that could lead to cross-tenant data leakage

Operational Security

Patch Management

  • Critical security patches applied within hours
  • Regular security updates with zero-downtime deployments
  • Automated vulnerability scanning

Monitoring

  • 24/7 automated monitoring and alerting
  • Anomaly detection for suspicious activity
  • Real-time threat intelligence integration
  • Incident response procedures with defined SLAs

Secure Development

  • Security-first development practices
  • Code review requirements for all changes
  • Automated security testing in CI/CD pipeline
  • Regular third-party security audits

Reporting Security Issues

If you discover a security vulnerability, please report it responsibly by emailing us at hello@lucido.dev. We appreciate your help in keeping managed.bot secure.

Contact

For security-related inquiries:

Lucido LLC
7901 4th St N, Suite 300
St. Petersburg, FL 33702
United States
hello@lucido.dev